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Stay Guide & FAQ

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​​Welcome to Zumii Studios, we are so grateful you have chosen to stay with us. This studio is designed as a sanctuary for you to enjoy and appreciate. Should you have any inquiries or require assistance, our manager and host, Angel, is available via WhatsApp to ensure your stay is exceptional. Alternatively our on-site cleaning and service staff can assist you with villa operational requests when at hand.

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Check-In

  • Check-in time: Available from 2pm. If you are arriving earlier and would like to drop your belongings, please contact us via WhatsApp to pre-arrange. 

  • To arrange a late check-in, please notify us in advance via WhatsApp, and we will do our best to accommodate your request. We do have a key dropbox for arrivals after 10pm.

 

Check-Out 

  • Check-out time: Strictly vacated by 11:00 AM
    Late check-out after 11:00 AM incurs a $350 USD per hour charge, up to 1:00 PM. After this time, a full night’s fee applies.

  • To arrange a late check-out, please notify us in advance via WhatsApp, and we will do our best to accommodate your request.

  • For a smooth departure, please confirm your check-out time so we can arrange key handover/ or a driver if required.

  • If you need your possessions stored please request this with our management team on WhatsApp prior to check-out.

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Airport Transfer

  • For an airport transfer, please contact us via WhatsApp with your flight number and arrival time at least 24 hours in advance.

  • We recommend allowing a 90-minute travel time to the airport from the villa

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Scooter & Car Hire

  • Please contact our management staff to arrange a third party drop off​. We recommend PCX or N-Max mopeds for size and safety. Please ensure you have a license, ride at your own risk and always wear a helmet. Please note this service is seperate from Zumii Studios operations.

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Noise Policy

  • We ask that all guests maintain low noise levels after 10:00 PM to ensure the tranquility of the surrounding area.

  • Disturbances may result in intervention from local authorities. Please respect the peaceful nature of Zumii Studios.

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Occupancy

  • The villa accommodates up to 6 guests overnight, with a maximum property occupancy of 12 guests.

  • Any additional overnight guests must be approved in advance and will incur extra charges, which will be billed to the registered card.

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Cleaning Services

  • Our cleaning team will visit daily to ensure the villa remains immaculate.

    • Morning cleaning: Starts at 9:00 AM to prepare the villa for the day.

    • Evening preparation: Starts from 3:00 PM The staff will return before sunset to set up the space for your evening comfort.

  • If you prefer privacy during cleaning, please inform us via WhatsApp, and we will adjust the schedule.

 

In-Villa Experiences

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Balinese Luxury Massage

  • Indulge in a Balinese Luxury Massage at the villa. Please contact us via WhatsApp to schedule your appointment.

  • Rates start at 450k IDR for 60 minutes. Relax to soothing sounds from our curated Spotify playlist.

 

Chef Services

  • Experience exceptional chef services tailored to your preferences. Please inform us in advance of any dietary requests or the number of guests, and we will arrange a personalized dining experience.

 

Local Recommendations & FAQ

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Best Butcher for BBQ

  • For BBQ supplies, we recommend a trusted local butcher, with further details to be provided by Jye.

 

Local Supermarkets

  • The nearest decent supermarket is Pepito’s (1.8km). You can also explore other smaller options nearby for additional convenience.

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Breakfast Spots

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Beach Clubs

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Villa Amenities

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Wellness Center

  • Our Wellness Center, located beneath the pool deck, is the perfect place for relaxation.

  • Sauna Use: Turn on the sauna 30 minutes before use and add one scoop of water every 10 minutes.

  • The stairs leading to the Wellness Center can be slippery, so please use caution.

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Villa Functional Equipment Instructions​

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For direct assistance please reach out to concierge directly on WhatsApp, alternatively we have created simple guides below for your convenience.

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DJ/DAW Equipment 

  • For your safety our host will provide instructions on how to turn on this equipment upon request. If you have no experience using this equipment we do advise caution.

 

Air Conditioning

  • To cool the rooms efficiently, close doors when using the air conditioning which is split zoned controlled across all living spaces. On sunny days, close the curtains for optimal cooling. 22-24 degrees is the perfect setting for comfort in Bali climate without causing condensation.

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Projector/AV Instructions

  • Please follow the video guide here

 

Sauna

  • Please follow the video guide here

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Electric Curtains

  • Please follow the video guide here

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Additional Policies & Notes​

 

Smoking & Vaping Policy

  • Strictly prohibited inside the villa to maintain the air quality, furniture odor and ambiance. Any damage caused by smoking, such as stains or odors, will result in additional charges.

 

Commercial Photoshoots/Content Creation

  • Commercial photoshoots must be pre-arranged with Zumii Studios management. Unauthorized commercial use of the villa will result in eviction and/or compensation demands.If conducting a photoshoot, please inform management in advance and sign a photography agreement. Unauthorized use of the villa’s imagery on any platform will require compensation and removal of the content.

 

Glass in Pool

  • Any glass found in the pool will be charged to the bond due to the difficulty of cleaning and the risk it poses.

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Respect for the Villa

  • All furniture is bespoke and must be treated with care to maintain its luxury aesthetic.

 

We hope you enjoy your stay at Zumii Studios, where luxury and tranquility merge to offer an unforgettable experience. Should you need any assistance, please don’t hesitate to contact us via WhatsApp.

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